Privacy Policy

1. Introduction

Enfathom, LLC ("Enfathom," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you access or use our services.

By using our services, you agree to the terms of this policy.

2. Who We Are

Enfathom, LLC acts as the data controller for personal data processed via our services. We use trusted third-party service providers to help operate our platform, including authentication, billing, analytics, and infrastructure support. These providers are contractually obligated to comply with applicable data protection laws, including the EU’s GDPR.

3. What We Collect

Personal Information:

• Name and email address
• Billing information (via Paddle)
• Industry or role (if provided)
• Referral/source metadata

Usage Data:

• IP address (used only for abuse prevention)
• Device and browser details
• Interaction and feature usage data

Aggregate Data:

Non-identifiable data used to improve our services and analyze performance.

4. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Authenticate users and manage accounts
• Process payments and subscriptions
• Communicate updates or respond to inquiries
• Improve product functionality and user experience
• Comply with legal obligations

Legal bases for processing include contract performance, legitimate interests, and user consent (where required).

5. Service Providers

We partner with carefully selected vendors, including:

• Auth0 – authentication and user account services
• Paddle – payment and subscription processing
• Cloudflare – website delivery and security
• Ahrefs – website analytics and SEO performance

We do not sell your personal data. These services operate under data protection agreements and only process data as instructed.

6. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, including compliance with legal, accounting, or regulatory obligations. Users may request deletion of their personal data by contacting us, subject to identity verification.

7. Security

We use industry-standard measures to protect your information, including encryption, access control, and monitoring. While we take precautions, no system can guarantee complete security.

8. Your Rights

If you are in the EU or a similar jurisdiction, you may have rights to:

• Access, correct, or delete your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

9. Marketing Preferences

We may send you product updates or marketing emails. You can unsubscribe at any time via the link in the email or by contacting us directly.

10. Cookies

We use cookies only for essential functionality required to operate and secure the services.

11. International Transfers

Data may be transferred to or processed in jurisdictions outside of your own. We ensure such transfers comply with applicable laws through appropriate safeguards, including contractual protections.

12. Policy Updates

We may update this policy from time to time. If we make material changes, we’ll notify you via email or in-app messaging. Continued use of the services indicates acceptance of the updated terms.

13. Contact

Enfathom, LLC
2810 N Church St
Wilmington, DE 19802
Email: [email protected]